Terms of Service

Last Updated: December 2025

Please read these Terms of Service ("Terms") carefully before using the mobile mechanic services provided by Lowered Standards ("we," "us," or "our"). By booking a service, making a payment, or allowing us to work on your vehicle, you agree to these Terms.

1. Services & Diagnostic Limitations

We provide mobile vehicle diagnostic, maintenance, and repair services. A Diagnostic Service is strictly for identifying the cause of a problem. It does not include the repair labor unless specified. Occasionally, fixing one issue may reveal further underlying issues that were not initially visible. We are not responsible for these pre-existing conditions.

2. Booking, Deposits, and Cancellations

A non-refundable Service Booking Fee or Diagnostic Fee is required at booking. This credits the technician's travel time and initial labor.

Rescheduling: If you reschedule with at least 24 hours’ notice, your deposit transfers to the new date.
Cancellations: Cancellations made with less than 24 hours’ notice result in the forfeiture of the deposit.
No-Shows: If the vehicle is not accessible within 15 minutes of our arrival, the appointment is considered a cancellation.

3. Payment & Mechanic's Lien

Final payment is due immediately upon completion of service. We accept Card, Cash, and Zelle.

Texas Property Code Notice: Pursuant to Texas Property Code Chapter 70, Lowered Standards reserves the right to retain possession of the vehicle or keys until full payment is received for services rendered.

4. Work Environment & Weather

Weather: Since we work outdoors, we reserve the right to reschedule appointments due to rain, extreme heat, or hazardous weather. No additional fees will be charged for weather delays.

Driveways: While we use drip pans and mats, working on vehicles involves fluids. We are not liable for minor fluid stains on driveways or streets that may occur during the normal course of repair.

5. Customer-Provided Parts

If you choose to provide your own parts:

We offer NO WARRANTY on labor or parts.
If the part you provide is defective or fails later, you must pay full labor cost for us to replace it again.
If the part is incorrect and we cannot finish the job, the service call fee is still due.

6. Warranty

For jobs where we supply the parts, we provide a 90-Day / 3,000-Mile Warranty on parts and labor.

This warranty does not cover customer-supplied parts, normal wear items (like brake pads), or damage caused by accidents or subsequent repairs by others.

7. Limitation of Liability

By using our services, you acknowledge that mechanical repairs carry risks. We are not liable for:

Pre-existing conditions (e.g., brittle plastic clips breaking due to age, rusted bolts snapping).
Loss of vehicle use, rental car costs, or towing fees.

8. Contact Us

If you have questions, contact us at info@loweredstandards.net or call (210) 570-9220.