Terms of Service

Last Updated: September 7, 2025

Please read these Terms of Service ("Terms") carefully before using the mobile mechanic services provided by Lowered Standards ("we," "us," or "our"). By booking a service, making a payment, or allowing us to work on your vehicle, you agree to these Terms.

1. Services

We provide mobile vehicle diagnostic, maintenance, and repair services at a location designated by you. All services are performed by qualified technicians to the best of their abilities and in accordance with industry standards.

2. Booking, Deposits, and Cancellations

A non-refundable dispatch and diagnostic fee ("deposit") is required at booking to secure your appointment. The deposit covers technician travel and diagnostic time and will be applied toward your final invoice if the service is completed.

If you reschedule with at least 24 hours’ notice, your deposit may be applied to the new appointment. Cancellations or reschedules with less than 24 hours’ notice will forfeit the deposit.

3. Pricing and Final Payment

All estimates are based on the information provided at booking. Final pricing may change if additional issues or parts are required. Work outside the original estimate will only proceed with your approval.

Final payment is due immediately upon completion of service. Failure to pay within 24 hours may result in late fees, collection efforts, and suspension of future services.

4. Customer Obligations

You agree to provide:

• A safe, legal, and accessible location to perform services.
• Accurate information about your vehicle and the issues reported.
• Access to your vehicle, including keys and parking permissions.

4.1. Customer-Provided Parts

If you provide your own parts, you assume full responsibility for their accuracy, quality, and compatibility. We provide no warranty or guarantee when using customer-supplied parts, and additional labor caused by incorrect or defective parts will be billed separately.

5. Right to Refuse Service

We reserve the right to decline or discontinue service if conditions are unsafe or unsuitable, including but not limited to:

• Severe rust, corrosion, or seized components.
• Unsafe locations (e.g., high traffic, poor lighting, uneven ground).
• Hazards such as pests, biohazards, or unsanitary conditions.

If service is refused for these reasons, your deposit will not be refunded.

6. Warranty and Limitation of Liability

We provide a 90-day limited warranty on labor and parts supplied by us. This warranty covers only the specific repair performed and only when we provide the parts. Warranty claims must be made within the 90-day period.

6.1. Warranty Exclusions

• No warranty applies to customer-supplied parts.
• No warranty applies if the vehicle is subsequently repaired, modified, or inspected by another mechanic before notifying us of the issue.
• No warranty covers unrelated failures, wear-and-tear, or pre-existing issues not addressed in the original service.

6.2. Limitation of Liability

By using our services, you acknowledge that mechanical repairs carry inherent risks. We are not liable for:

• Pre-existing conditions or hidden defects (e.g., brittle clips, rusted bolts, failing unrelated components).
• Loss of income, rental fees, towing charges, or incidental damages.
• Any damages or delays caused by customer-supplied parts.

Our total liability under any circumstances is strictly limited to the amount you paid for the service.

7. Insurance

We maintain general liability coverage for our operations. This insurance does not cover damage caused by pre-existing vehicle conditions, customer negligence, or the use of customer-supplied parts.

8. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with the effective date. Continued use of our services after updates constitutes acceptance of the revised Terms.

9. Contact Us

If you have questions, contact us at info@loweredstandards.net.